How should we look after our products?

HIRAYA prides itself on high quality, natural ingredients. Natural ingredients do not include synthetic preservatives or stabilizers, this means that variations and changes in color, scent, and texture may occur and are perfectly normal. 

Our RESET Everday oil does contain virgin coconut oil which if very cold, can show signs of solidifying. Just put it back in room temperature or warm it up under the tap. It should melt back to its original liquid state.

Storein a cool, dry place and out of direct sunlight, secure the dropper your product will have a shelf-life of 12 months. 

Are your products organic?

All of our 8 ingredients in RESET Everyday Oil are organic. We love organic ingredients because they are grown without herbicides and pesticides, and are free from contamination, which means the same for your skin and body. Don’t forget, you’re also helping preserve the environment!

Are your products vegan?

Yes! All of our formulated skin products are 100% plant-based.

Are your products safe?

Yes - all products are tested and carefully assessed before we make it available to you and we also manufacture in a lab that complies with good manufacturing practice (GMP).

Are your products cruelty free?

Yes! Our products are never tested on animals and we have worked to ensure suppliers of ingredients are also cruelty-free.

What is oil cleansing?

A lot of traditional face cleansers can be harsh and can leave the skin feeling dry and irritated which then causes your skin to break out especially from overwashing with multiple products.

Oil cleansing gently cleans the skin using natural oils, which dissolves sebum, dirt, pollution, makeup - whatever’s on your face that needs to come off leaving your skin hydrated, balanced and nourished.

I have acne. Will this product work for me?

When your skin is stripped or irritated, it over-produces oil, leading to more clogged pores, blackheads, and pimples. When you oil cleanse with RESET Everyday oil, it lifts all the excess oil gently whilst nourishing your skin, so after a few days you should start to see inflammation reducing and pores becoming more clearer.
It is advised to always do a 24 hour test patch on an area of skin beforehand.

Can I try your products before I purchase?

Absolutely - in fact, we love being able to try products before committing to a full size bottle. We have a 5ml sample size which you can try to test the texture and scent.

Is the RESET Everyday oil safe for use when pregnant or breastfeeding?

The RESET Everyday oil does contain a very small percentage of essential oils. Please check the ingredients beforehand and consult your doctor but they are safe for use when pregnant and breastfeeding.

Are your products safe for children?

Yes - our oils are safe for children however please always do a 24 hour patch test beforehand.

How do I keep my RESET Cleansing cloth clean?

Damp face cloths can hoard bacteria so make sure you fully dry your cloth before next use or you can use a new cloth everyday. Our cloths are washable and reusable so you only need a few to keep you cleansed throughout the week!


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"When I started using plant oils
as a simple way to cleanse my skin,
my skin transformed. I couldn't believe how
effective these natural ingredients are."


FDA Statement | These statements have not been evaluated by the Food & Drug Administration (FDA).
These products are not intended to diagnose, treat, cure or prevent any disease.
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